Patagonia

Content Marketing

Patagonia’s core sport categories were falling short of their community engagement goals. They were producing a lot of content but it wasn’t proving effective.

Overview

Gather insights to identify the issue(s) and call out opportunities to improve.make them more successful.

Challenge

Unveil audience mindset across the customer journey to better understand when and where content would be most impactful.

Strategy

New webpages that served as the front door to each of Patagonia’s sport categories and a channel strategy that better aligned with user intent.

Outcome

In partnership with designers Kelly Watkins, Chelsea Lensing & Levon Sharrow